Privacy policy

Collection of personal data

When you use the contact or quote request form on our site, we collect the following information: name, email address, telephone number (optional), company name (optional), country and the content of your message.

This data is collected solely for the purpose of responding to your request and providing you with a personalized quote. It is never sold, rented or shared with third parties for commercial purposes.

Purpose of processing

The data collected is used exclusively for :

• —Respond to your requests for quotes and information
• —Provide technical advice tailored to your project
• —Follow up your order if necessary
• —Improve our customer service

Shelf life

Your personal data will be kept for a maximum of 3 years from the date of your last interaction with us (last email, last order). After this period, your data will be deleted from our systems.

Your rights (RGPD)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• —Right of access : you can ask to see the data we hold on you
• —Right of rectification : you can request the correction of inaccurate data
• —Right to erasure : you can request the deletion of your data
• —Right to portability : you can ask to receive your data in a structured format
• —Right to object : you can object to the processing of your data

If you have any queries about your personal data, please contact us at the following address:

Hallucine EURL
350 Chemin du Pré Neuf
La Mure d'Isère 38350, France
Email : [email protected]

We promise to respond within 30 days.

Cookies

This site does not use tracking or advertising cookies. Only technical cookies strictly necessary for site operation may be used (display preferences, browsing session).

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, modification, disclosure or destruction. Communications with our site are encrypted using the HTTPS protocol.

Contact

If you have any questions about this privacy policy or the processing of your personal data, please contact us :

Email : [email protected]
Subject: Personal data - [your request]